TERMS OF SERVICE
Last updated: August 24, 2026
Welcome to Essence Mystics. These Terms of Service govern your use of our website, products, and services. By accessing our website or placing an order, you agree to these Terms.
1. ABOUT ESSENCE MYSTICS
Essence Mystics operates the website:
https://essencemystics.online
Throughout these Terms, the words “we”, “us”, and “our” refer to Essence Mystics.
2. USE OF OUR WEBSITE
You may use our website only for lawful purposes.
You agree not to:
• Use the website for fraudulent or unlawful activity
• Attempt to interfere with the security or operation of the website
• Upload harmful code, viruses, or malicious software
• Copy or misuse website content without permission
• Submit false or misleading information
• Attempt to gain unauthorized access to our systems
We reserve the right to restrict or terminate access where misuse is suspected.
3. PRODUCTS AND INFORMATION
We make reasonable efforts to display our products, packaging, descriptions, prices, and other information accurately.
However:
• Product appearance may vary slightly from images
• Packaging may be updated from time to time
• Colours may appear differently depending on your screen
• Product availability may change without notice
We reserve the right to modify, discontinue, or limit the availability of any product.
4. PRODUCT USE
Essence Mystics products should be used according to the instructions provided on the packaging or product page.
Products marked for external use should not be swallowed or used internally.
Customers should discontinue use if irritation or an unexpected reaction occurs.
Our products are not intended to replace professional medical diagnosis, treatment, or advice.
If you have a medical condition, serious symptoms, wounds, infections, allergies, or other health concerns, consult an appropriate healthcare professional.
5. ORDERS
By placing an order, you confirm that:
• The information you provide is accurate
• You are authorized to place the order
• You intend to accept and pay for the order
• Your delivery details are complete and correct
We reserve the right to refuse, cancel, or limit an order where we reasonably suspect fraud, incorrect information, pricing errors, stock issues, or misuse of our services.
6. PRICING
Prices displayed on our website are shown in the applicable currency and may change without prior notice.
The price applicable to your order will normally be the price displayed when the order is successfully placed.
We reserve the right to correct accidental pricing or listing errors.
7. DISCOUNTS AND PROMOTIONS
Discount codes, promotional offers, free shipping offers, and other promotions may be subject to:
• Specific products
• Minimum order requirements
• Expiry dates
• Usage limits
• Customer eligibility
• Other promotional conditions
Unless specifically stated otherwise, discount codes may not be combined with other promotions.
We reserve the right to modify or end promotional offers.
8. PAYMENT
Available payment methods will be displayed during checkout.
Where Cash on Delivery is available, customers agree to provide valid contact and delivery information and to accept genuine confirmed orders.
Online payments, where available, may be processed by third-party payment providers.
9. SHIPPING AND DELIVERY
Shipping and delivery are governed by our Shipping Policy.
Estimated delivery times are not guaranteed and may be affected by courier operations, holidays, weather, remote locations, security conditions, or other circumstances beyond our reasonable control.
10. RETURNS, REFUNDS AND REPLACEMENTS
Returns, refunds, exchanges, and replacement requests are governed by our applicable Refund or Return Policy.
Customers should review that policy before making a purchase.
11. ORDER CANCELLATION
If you wish to cancel an order, contact us as soon as possible.
Once an order has been dispatched, cancellation may no longer be possible.
12. ACCURACY OF ACCOUNT AND CONTACT INFORMATION
You agree to provide current, complete, and accurate information when placing an order or contacting us.
We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
13. THIRD-PARTY SERVICES
Our website may use or link to third-party services, including:
• Shopify
• Payment processors
• Courier companies
• Analytics services
• Advertising platforms
• Social media platforms
Your use of third-party services may also be subject to their own terms and privacy policies.
14. INTELLECTUAL PROPERTY
Unless otherwise stated, website content including:
• Essence Mystics branding
• Logos
• Product names
• Images
• Graphics
• Written content
• Website design
• Marketing materials
is owned by, licensed to, or used with permission by Essence Mystics.
You may not reproduce, distribute, modify, sell, or commercially use our content without permission.
15. CUSTOMER REVIEWS AND CONTENT
If you submit reviews, comments, photographs, feedback, or other content to us, you confirm that the content is lawful and does not violate the rights of another person.
We may use genuine customer feedback for reasonable business or marketing purposes subject to applicable law and permissions.
16. PROHIBITED ACTIVITIES
You may not use our website or services to:
• Commit fraud
• Provide false information
• Violate applicable law
• Infringe intellectual property rights
• Harass or harm another person
• Distribute malicious software
• Attempt unauthorized access
• Interfere with website security
17. DISCLAIMER
We make reasonable efforts to maintain accurate and reliable website information.
However, our website and services may occasionally be unavailable, interrupted, delayed, or contain errors.
To the extent permitted by applicable law, we do not guarantee that the website will always operate without interruption or error.
18. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Essence Mystics will not be liable for indirect, incidental, special, or consequential losses arising from the use or inability to use our website or services.
Nothing in these Terms is intended to exclude rights or liabilities that cannot legally be excluded.
19. INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful misuse of our website, violation of these Terms, or infringement of another person's rights.
20. PRIVACY
Our collection and use of personal information are governed by our Privacy Policy.
Please review the Privacy Policy available on our website.
21. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes in:
• Our business
• Products
• Website
• Services
• Legal requirements
The latest version will be published on this page.
Continued use of the website after changes are published constitutes acceptance of the updated Terms where permitted by law.
22. GOVERNING LAW
These Terms are governed by the applicable laws of Pakistan.
Any dispute will be handled subject to applicable Pakistani law and the jurisdiction of the relevant courts.
23. CONTACT US
If you have questions regarding these Terms of Service, please contact Essence Mystics using the contact information available on our website.
Website:
https://essencemystics.online